Models created to investigate the image and the positioning of your
brand and market and effectiveness of their communication campaigns.
Market Insight
Solution designed to meet the needs and preferences of consumers by
providing actionable information for your business.
Product Insight
Research solutions designed to evaluate the whole process of product
development from the conceptual stage to the finished product.
Retail &
Shopper Insight
Customer Satisfaction
Models designed to know and reinforce satisfaction level and loyalty of
your customers that allow evaluating your staff performance at the point of
sale.
Public Opinion
Studies of the tendency or preference, actual or stimulated of a society
towards social events that report interest.
Consumer Insight
Qualitative research that allows fresh insights or profound discoveries
of attitudes, beliefs and behaviors of customers.
Leopoldo Neira founds ICC, Investigadores de la Conducta del Consumidor, with two other colleges. At the moment, they specialized only on qualitative studies.
1987
ICC design its first quantitative research study.
1988
Ernest Dichter and Leopoldo Neira present the first regional seminar about the Consumer´s Psychology.
1989
ICC compose its first research study at Costa Rica.
1990
Ernest Dichter and Leopoldo Niera found Dichter & Neira.
1991
Dichter & Neira present its first research study at Guatemala.
1992
Dichter & Neira present its first research study at El Salvador.
1993
Leopoldo Neira becomes Dichter & Neira’s executive president.
1994
Dichter & Neira accomplishes the best electoral forecast in Panama.
1995
Dichter & Neira completes the first research study in Central America.
1996
Dichter & Neira international sales represent 10% of total income.
1997
Dichter & Neira becomes part of ESOMAR assuming their research norms and rules.
1998
Dichter & Neira is the only research company that successfully gets the people’s opinion on the Reelection Referendum in Panama.
1999
Dichter & Neira is the only research company to successfully forecast Panama’s Presidential Elections.
2000
Dichter & Neira international income increase to 20%.
2001
Dichter & Neira opens its first intenarnational office at Costa Rica.
2002
Dichter & Neira present its first research study at the Dominican Republic and the Caribbean.
2003
Dichter & Neira present studies at Venezuela, Ecuador and Colombia for the first time.
2004
Dichter & Neira presents the best electoral forecast in Panama.
Wins the global award, John and Mary Goodyear Award.
2005
Dichter & Neira get established at El Salvador and Guatemala, the third and fourth international office respectively.
2006
Dichter & Neira get established Honduras and Nicaragua, the fifth and sixth international office respectively.